The clipping path workflow has been designed to be simply and straight forward, so if there are any questions you have please contact support by emailing firstname.lastname@example.org.
Clipping Path jobs page
All clipping jobs will listed on the Job Files page. Each job listing will have:
- Date of Submission
- Order ID number
- Job status (New Job, Job in progress and Completed)
- Client Submitted Files
- Completed Files
- An edit entry button to update a jobs progress
Once a job has been submitted you will receive a notification via email.
To access the files that have been submitted with the new job, login to the studio.duellingpixels.com portal and click the UPDATE button for the newly submitted job.
The edit entry screen for the each job allows to edit and update the job progress, download submitted files and upload completed files for the job. At each step you will need to update the Job Status inline with the following steps.
Click the UPDATE button under the Edit Entry Field.
Download the client submitted file for clipping.
Update job status to In Progress to establish that you have started the job, don’t forget to save the changes by clicking the update button at the bottom of the screen.
Once the files have being clipped, upload the files to the Finished Job Submission box and select the Completed option in the Job Status field. Please ensure the file/s have completed uploaded before updating the entry